Answer library

The questions UK care providers actually ask about AI, answered in plain English. New pages added weekly. Every answer cites primary sources — CQC, ICO, gov.uk, statutory instruments.

Published

• Can care home staff use ChatGPT to write care notes? Live

  Yes, with three strict conditions. Written for registered managers who need a policy their team can follow on Monday.

Publishing next

• AI policy template for care providers (free download) Coming

  Fill-in-the-blank policy template covering AI use, exclusions, staff briefing and incident procedure. Two pages.

• Does CQC allow AI in care homes? The May 2026 position, explained Coming

  The CQC's published position translated for registered managers. What it says, what it leaves open, what to do.

• What will CQC inspectors ask about AI? (Well-Led, with example answers) Coming

  Ten likely inspector questions with example strong answers and example weak ones (and why the weak ones fail).

• AI and the Mental Capacity Act: the line no care provider should cross Coming

  Why AI cannot be used for MCA assessments, best-interest decisions, or DoLS applications.

• Staff are using AI secretly in your service. Here's what to do about shadow AI Coming

  Five signs of shadow AI in your service and three non-punitive steps to bring it into governance.

• AI note-taking in domiciliary care: what's safe, what isn't Coming

  The specifics for domiciliary care — dictated notes between visits, car-based documentation, phone use.

• DPIA for AI tools in social care: a plain-English walkthrough Coming

  Step-by-step Data Protection Impact Assessment for AI tools that touch personal data of people you support.

• Falls prediction and AI monitoring: who's accountable when the algorithm is wrong? Coming

  The accountability chain when an AI-powered monitoring device misses (or falsely triggers) a critical event.

• The Casey Report and technology in social care Coming

  Analysis of the Casey Commission Phase 1 report's implications for AI adoption in care.

Is there a question you'd like answered? Email hello@aisocialcare.co.uk — we prioritise pages by demand.